About the job
As a Logistics domain expert and core experience of working as a BA, shall be able to drive requirements gathering elicitation, elaboration, traceability for a large transformation program
Business requirements definition and management : Requirement gathering, elicitation, management of requirements thru its E2E lifecycle.
Capture user and business requirements; elicit, analyse, challenge, prioritise and document the end-to-end Service Design requirements
Champion and contribute to the Business Analysis practice within the chapter, developing practices, tools, knowledge and capability to support the delivery of large, complex business initiatives.
Be the subject matter expert on Business Analysis. Provide business analysis and process design coaching and support to peers and project teams.
Run detailed process and requirements workshops engaging multiple stakeholders across organization / functions Technology, Product Line, operational subject matter experts, ensuring end to end business process enables a great customer and colleague experience
Document and maintain design artefacts (e.g. service blueprints, process designs, user requirements) to the appropriate standards.
Define appropriate quality measures and targets for QM practices
Support the readiness of our operational colleagues through detailed knowledge transfer and low-level process design
Identify improvement opportunities and feed these into the agreed delivery backlog • Work onestimation of efforts for user stories